Talk to the desk that owns your question.

Live chat never closes, and every inbox below is monitored by the team that actually makes the decision — not a general ticket queue.

We publish a response time for every channel and report against it internally each month. Chat is the fastest route for anything account-related; email is better when you need a written record.

For breach and payout questions, include your account ID and the trade in question — our answer will quote the exact equity value and timestamp we used.